How do I order?

A new flavor along with our regular flavors will be available each week. We’ll announce details on Instagram and via email. Make sure to follow us @mybaobaobuns and subscribe our newsletter so you never miss a drop.

Ordering for drops opens on Mondays and closes on Fridays at 11:59 pm. A limited number of orders will be available each week and may sell out quickly, so be sure to act fast. Ordering may closer sooner if inventory sells out.

Once you place your order, you’ll receive a confirmation email. Please have this number ready during pick up. If you don't see a confirmation email from us, please check your junk folder.

Where do I pick up my order?

Address:

MSP Kitchenery (blue building)
138 Jackson Ave N
Hopkins, MN 55343

Date & Time:

  • Wednesdays, 6:00 pm - 6:30 pm
  • Thursdays, 5:00 pm - 5:30 pm
  • Fridays, 12:00 pm - 12:30 pm
  • Saturdays, 12:00 pm - 12:30 pm

Select your preferred pick up time during checkout.

Steps:

  1. Please pull around to the back of the building through the alley. (We will post signs.)
  2. You can stay in your car, we'll grab your order number and bring your order to you. Please have your order number ready. If you didn't receive an email/text, check your spam folder.
  3. Bring your buns home and enjoy!

Notes: 

  • Make sure to bring an insulated bag.
  • Buns should go into the freezer when you get home.
  • Please contact us if you need to reschedule. If no orders are scheduled for pick up on a particular day, we will not be staffing that pick up time.

We can't wait to see you at pick up!

Can someone else pick up for me?

Yes! If you’re unable to pick up, someone else can pick up your order on your behalf. Please make sure they have your order number handy.

What happens if I miss my order pick up?

Life happens. If you miss your pick up, please send us an email at hello@baobaobuns.com and we can schedule a new pick up time. If you fail to contact us before the next pick up and/or do not pick up during the next window, your order will be forfeited without refund. You must contact us before arriving at the following pick up window to ensure we have your order ready. You can also have someone else pick up your order for you.

If no orders are scheduled for pick up on a particular day, we will not be staffing that pick up time.

Due to the small size of our company and limited freezer storage, we’re unable to accommodate pick ups one week past your original window. We appreciate your understanding!

I didn't receive my order confirmation email.

Have no fear! If you didn't receive your order confirmation email, please check your spam folder. If you don't see your confirmation email there, you can send us an email at hello@baobaobuns.com.

Will pick up still happen if there's bad weather?

If there's ever a time you don't feel comfortable picking up due to bad weather, please send us an email and we'll reschedule your pick up.

We may cancel pick up in case of extreme weather. If this happens, we'll reach out to reschedule.

Do you ship?

We currently don’t ship, but will send an update if this changes.