FAQs
Ordering & Pick Up
How do I order?
A new flavor along with our regular flavors will be available each week. We’ll announce details on Instagram and via email. Make sure to follow us @mybaobaobuns and subscribe our newsletter so you never miss a drop.
Ordering for drops opens on Mondays and closes on Fridays at 11:59 pm. A limited number of orders will be available each week and may sell out quickly, so be sure to act fast. Ordering may closer sooner if inventory sells out.
Once you place your order, you’ll receive a confirmation email. Please have this number ready during pick up. If you don't see a confirmation email from us, please check your junk folder.
Where do I pick up my order?
Address:
MSP Kitchenery (blue building)
138 Jackson Ave N
Hopkins, MN 55343
Date & Time:
- Wednesdays, 6:00 pm - 6:30 pm
- Thursdays, 5:00 pm - 5:30 pm
- Fridays, 12:00 pm - 12:30 pm
- Saturdays, 12:00 pm - 12:30 pm
Select your preferred pick up time during checkout.
Steps:
- Please pull around to the back of the building through the alley. (We will post signs.)
- You can stay in your car, we'll grab your order number and bring your order to you. Please have your order number ready. If you didn't receive an email/text, check your spam folder.
- Bring your buns home and enjoy!
Notes:
- Make sure to bring an insulated bag.
- Buns should go into the freezer when you get home.
- Please contact us if you need to reschedule. If no orders are scheduled for pick up on a particular day, we will not be staffing that pick up time.
We can't wait to see you at pick up!
Can someone else pick up for me?
Yes! If you’re unable to pick up, someone else can pick up your order on your behalf. Please make sure they have your order number handy.
What happens if I miss my order pick up?
Life happens. If you miss your pick up, please send us an email at hello@baobaobuns.com and we can schedule a new pick up time. If you fail to contact us before the next pick up and/or do not pick up during the next window, your order will be forfeited without refund. You must contact us before arriving at the following pick up window to ensure we have your order ready. You can also have someone else pick up your order for you.
If no orders are scheduled for pick up on a particular day, we will not be staffing that pick up time.
Due to the small size of our company and limited freezer storage, we’re unable to accommodate pick ups one week past your original window. We appreciate your understanding!
I didn't receive my order confirmation email.
Have no fear! If you didn't receive your order confirmation email, please check your spam folder. If you don't see your confirmation email there, you can send us an email at hello@baobaobuns.com.
Will pick up still happen if there's bad weather?
If there's ever a time you don't feel comfortable picking up due to bad weather, please send us an email and we'll reschedule your pick up.
We may cancel pick up in case of extreme weather. If this happens, we'll reach out to reschedule.
Do you ship?
We currently don’t ship, but will send an update if this changes.
Baos
What is a bao?
Baos, while similar to dumplings, are not dumplings. Baos consist of a steamed, fluffy dough with a savory or sweet filling on the inside. They can be steamed or pan fried for a little extra crunch on the bottom. Baos are best served with a dipping sauce. Our favorite is our homemade chili oil.
Why choose your baos?
We believe that fluffy dough is the perfect vehicle to deliver the food we love from our kitchen to your dinner table. In addition to traditional baos, you will find seasonal favorites and flavors from all around the world.
How do I cook my baos?
Our baos are fully cooked before freezing so you only have to worry about reheating them! Please visit our heating guide for more instructions.
How many baos come in an order?
Each order comes with six baos and dipping sauce.
How many people will each order feed?
Depending on the person, we’ve found that 2-3 baos is the perfect amount for a meal. Therefore, each order should feed 2-3 people or feed one person for 2-3 meals.
Do you use preservatives?
We don't use preservatives. Our baos are made fresh weekly.
How long will the baos keep?
To ensure the best taste, baos will keep in the freezer for up to 3 months from the date of purchase. However, we don’t think they’ll last that long. Keep frozen until you're ready to enjoy. Chili oil can be stored in the fridge for up to three weeks.
Do you repeat flavors?
We will repeat fan favorites but like to keep things fresh with a new flavor each week.
Can I find your baos at the store?
You can find Belly Flop, Swine & Dine, Shy LaBeef, and Boho Chic anytime at the following locations:
Nikkolette's Macarons
3425 Highway 169N, Plymouth, MN 55441
919 Dale St N, St. Paul, MN 55103
Westside Wine & Spirits
8020 Minnetonka Blvd, St. Louis Park, MN 55426
Fletcher's Ice Cream
306 E Hennepin Ave, Minneapolis, MN 55414
Ingredients & Allergens
What ingredients do you use?
We use fresh ingredients to make our baos. When possible, we prefer to support local farmers and businesses. Drops are made weekly to ensure freshness.
Please take a look at each product page to review a detailed list of ingredients for each bao.
Are the fillings pre-cooked or raw?
Our baos are fully cooked before freezing so you only have to worry about reheating and eating.
I am vegan/vegetarian, which baos can I eat?
Boho Chic is a vegan eggplant and mushroom bao which will be available each week. We will also offer specialty vegan flavors with our drops.
I am gluten free, which baos can I eat?
Unfortunately, due to the nature of the bao dough, we are unable to offer gluten free baos.
I have a peanut/nut allergy. Which baos can I eat?
All of our traditional flavors are peanut and nut free. Limited drops may include peanuts or nuts. Please review each product page for a detailed list of ingredients.
We operate in a shared kitchen, so cross contamination with peanuts and nuts may happen.
Work with us
Can I carry your product in my store?
We would love to hear from you if you're interested in carrying our baos! Please send us an email at hello@baobaobuns.com to talk about wholesale opportunities.
Do you do collaborations?
Yes! We enjoy collaborating with other businesses. Please send us an email at hello@baobaobuns.com to let us know what you’re thinking.
Who did your photography?
Think our pics are pretty? So do we! We worked with Jeremy Lee, a talented food and lifestyle photographer. Make sure to stop by and check out his work!